Privacy Policy

Thank you for visiting MustarMusic. At MustarMusic, we hear your concerns about privacy and are committed to protecting your information.  We has created this Privacy Policy to be transparent about how we collect, use, process and disclose your information, including personal information, when you access and use any of our websites.

This policy applies to our hardware, software, applications and all MustarMusic websites.Please review this Privacy Policy carefully, as it describes the type of data we collect, how we use it and important legal rights you have.

TYPES OF INFORMATION WE COLLECT

Information You Provide To Us

We collect information you voluntarily provide to us.  For example, certain portions of our sites may require that you submit personal information, such as your name and email address, before using those portions of the site. If you choose to make a purchase, you must provide certain payment information, including your name, credit or debit card number, card expiration date, CVV code, and billing address. This information is encrypted and sent to your card network, which upon approval sends back to our website a token, which is a set of random digits for engaging in transactions without exposing your card number. We do not store your payment information. We store your shipping address to fulfill your order. Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms.

HOW WE USE INFORMATION

Product Development and Improvement

We use data to develop and improve our products and services, including improving performance, developing and adding new features or capabilities.

Order Fulfilment and Service Information

We use data to process and fulfill orders and to send you service information, including confirmations, invoices, notices, updates, security alerts, user surveys, and administrative messages.

Customer Support

We use data to respond to customer inquiries, diagnose product problems, repair customers’ products and provide other customer care and support.

Security, Safety and Dispute Resolution

We use data to protect the security and safety of our products and our customers, to detect and prevent fraud, to resolve disputes and enforce our agreements.

Product Performance Analysis

We use data to analyze product and service usage, feature and content popularity, software and hardware quality, market trends, and to improve and influence the design and competitiveness of future products and services.

Communications and Marketing

We use data to send you personalized information about MustarMusic, our products and brands, services, and other topics MustarMusic thinks may be of interest to you, such as brand, product and service information or updates. We also use cookies and similar technologies to provide the most relevant advertising to you.  For information about managing email subscriptions and promotional communications, please visit Your Rights and Choices.

Aggregation and Use of Anonymous Data

MustarMusic aggregates information provided by you to create anonymous statistical and demographic data. This anonymous data helps MustarMusic to understand and know its customer base better. That anonymous data may be provided to third parties but never in such a fashion as to identify you personally.

OUR BASES FOR USING YOUR INFORMATION

We rely on certain legal bases to use your personal information.  Specifically:

Your Consent

We may use your personal information when you explicitly and clearly tell us we can.

Performance of a contract

The use of your personal information may be necessary to perform the agreement you have with us. For example, to complete your purchase of your product, to help with delivery issues, to handle returns, to register your product and to make sure that your product performs its basic functions in a secure way or to respond to your requests.

Legitimate interests

We may use your personal information for our legitimate interests. For example, we rely on our legitimate interest to analyze and improve our products and services and the content on our websites and app, to send you notifications about software updates or information about our products and services or to use your personal information for administrative, fraud detection or legal purposes.

Where we process your personal information based on our legitimate interest and no opt-out mechanism is available to you, you may exercise your right to object by sending an email to us.

Security

While MustarMusic is committed to protecting the security of your information, no security system is perfect.  MustarMusic employs a variety of reasonable and appropriate technical and organizational measures and industry standards to protect against the loss, theft, misuse and unauthorized access, disclosure, alteration and destruction of the information under our control. Since our sites under general usage do not collect financial information, MustarMusic uses the standard internet connections for those general usage portions of the site, without secured sockets. 

YOUR RIGHTS AND CHOICES

You are in control of how your personal information is used by us. Subject to local law, you can do this in the following ways:

  • you can ask us for a copy of the personal information we hold about you;
  • you can inform us of any changes to your personal information, or if you want us to correct any of the personal information we hold about you;
  • you can ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information; and
  • in certain situations, you can also ask us to send the personal information you have given us to a third party.

Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. Moreover, where we process your personal information based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal information.